Customer Care

ProTek R/C is determined to deliver products of the highest caliber, but nobody’s product line is 100% perfect. If you happen to receive a defective product, or simply have questions or concerns, do not hesitate to contact us directly through email at [email protected], live chat or by phone. We will do everything possible to provide you with service that not only meets your expectations, but exceeds them.  So rest assured that when you buy ProTek R/C, you are buying a product that is developed through the experience of an incredible team of enthusiasts, and more importantly is backed with the customer support that guarantees satisfaction.

The best way to contact ProTek R/C is to contact us on the AMain website: https://www.amainhobbies.com/contact-us.  We will reply to your email as soon as possible.

Our web store is open for business 24 hours a day to take orders.

You can also contact us directly as detailed below:
AMain Hobbies
424 Otterson Drive, Suite 160
Chico, CA 95928
USA1-800-705-2215 (Toll-Free)
1-530-894-0797 (International or Local)(7am – 6pm PST Monday to Friday)


Warranty Information

Warranty Information PDF